Faqs FAQs




Advice on browser and platform support

I have forgotten my password, how can I access my account?

Why are you asking for my mobile number?

How do I change my personal details? (Name, Address)

How do I change my password?

I am not receiving my verification email?

I want to bring my complaint to you now, why won’t you allow me to register?

How can I message you and send you my documents?

Do you have an email address?

How can I share an email thread on the complaint form or in messaging?

How long do I have to complete my online complaint?

How do I download my documents?