Our online complaint service is partially closed from 5pm on 24th December until 9am on 2nd January.

Existing account holders will be able to log in and do everything except register a new complaint

New visitors will not be able to register an account and should return when the service is fully open again after 0900hrs on 2nd January.

For the best user experience, please read our FAQs for advice on browser compatibility and other useful tips.